Messages and consultationYour direct route to the treatment team
In the “Messages” area, you write to your clinic without having to catch telephone hours: the quick question in between, the photo of a finding, your team's reply – all in one continuous history. You can attach up to three files to each message (PDF, image or Word, each up to 10 MB).
Under “Request a consultation”, you choose your preferred date and morning, afternoon or evening. Your clinic confirms the appointment; until then it counts as requested.
The messages in the app are not a route for emergencies – nobody reads them immediately. In the case of acute complaints, please call the emergency number 112.